Dear Valued Customer,

Organizations across industries have gone from talking about AI to deploying it at scale. After just three months of using Copilot, 70% of users said they were more productive and 68% felt it improved the quality of their work. And the best Copilot users? They saved more than 10 hours per month.¹   

 We, Microsoft and Yokogawa Votiva Solutions (YVS) – as a Global Gold and first-tier cloud Microsoft Dynamics Partner) are thrilled to invite you to a half-day seminar “Unleashing the Power of Microsoft Copilot: Boosting Productivity in Microsoft 365 and Sales” to share with you the latest information about Copilot for Microsoft 365, a powerful tool that can help you create engaging content, transform documents, catch up on missed items and drive greater success for your business.

• Copilot for Microsoft 365 is your AI assistant designed to enhance your experience with Microsoft 365 applications like Word, Excel, PowerPoint, Outlook, Teams and more. Copilot for Microsoft 365 offers real-time intelligent assistance, empowering users to enhance their creativity, productivity, and skills.
• Microsoft Copilot for Sales brings together the power of Copilot for Microsoft 365 with seller workflows. Microsoft Copilot for Sales leverages data from their CRM platform, as well as large language models and data from Microsoft Graph, Microsoft 365 apps, and the internet. Copilot for Sales helps sales teams save time and energy, generate innovative ideas, build stronger customer relationships and ultimately close more deals.

Join us to explore how these applications can transform your employee experience with generative AI and get a combination of immersive experiences and live demos designed to show you what’s possible.

Source: ¹ What Can Copilot’s Earliest Users Teach Us About AI at Work?, Work Trend Index Special Report, Microsoft, November 2023.

WHO SHOULD ATTEND? Business Decision Markers, CEO, CFO, CMO, CIO/ IT Directors, Sales & Marketing Directors, Customer Service Directors, Digital Directors.

The seminar is Free of charge, please register by 27^th May 2024.

If you have any questions, please contact us directly on: event@votivasoft.com

 “Unleashing the Power of Microsoft Copilot: Boosting Productivity in Microsoft 365 and Sales” Seminar

Date: Wednesday, 29 May 2024 | Time: 09.00 am – 12.30 pm | Language: Vietnamese

Location: Microsoft Office (HCM) 12Fl, President Place, 93 Nguyen Du, Dist. 1, HCMC

For over a century, De Heus, a global animal feed producer, has been at the forefront of sustainable and healthy animal nutrition. Operating more than 90 factories worldwide came with its own set of challenges: fragmented enterprise resource planning systems and a lack of standardization. The solution? A shift to Microsoft Azure, Dynamics 365 Finance, and Dynamic 365 Operations, which allowed the company to collect and analyze data in real time. The move drove informed decisions and better operational control to truly revamp customer experience. With Power BI, the company can even share data and collaborate with external stakeholders like universities and genetics providers to improve the efficiency of main meat production processes.

Founded in 1911, De Heus is a global family-owned business specializing in the production of sustainable, healthy animal feed. The company was founded in the Netherlands and expanded internationally since the early 2000s with a strong presence in Asia, Africa, and South America. With 12,000 employees worldwide, it strives to contribute to the sustainable production of safe and healthy food.

Yet, ensuring consistent feed quality across its 90 plus factories is no small feat. To maintain quality standards, De Heus used various enterprise resource planning (ERP) systems over the years and developed in-house applications using Microsoft’s .NET framework. “Each country has its own unique requirements, so, initially, we tried to connect the local solutions to our global applications. But the lack of standardization became an issue,” recalls Jeroen Roomer, Global Chief Information Officer at De Heus. “To achieve uniformity and gain more operational control, we decided to mostly transition from local systems to the cloud.”

Higher standardization, better experience

In 2014, De Heus commenced its journey with Microsoft, introducing Microsoft Teams for collaboration as well as Microsoft 365. Given the positive experience, it chose to implement a technology stack revolving around the Microsoft ecosystem, starting with Microsoft Azure. Plus, with the availability of Microsoft’s local partners—Votiva and Kreatif—who could offer local support and understand local needs, De Heus knew it was on the right track. “Microsoft Azure cloud offers us a range of options, including new technologies like Azure Data Bricks and Data Factory for working with data, and Kubernetes Service for containerization, i.e. packaging applications,” shares Roomer. “Migrating our apps and data to Azure has enabled us to keep standard solutions simple while maintaining flexibility, which is crucial with constantly changing business requirements. It’s a fallacy to think that once an IT implementation is complete, we can rest. Businesses continuously evolve, and that’s the challenge every organization faces.”

To ensure further standardization, more operational control, and customer-centricity, De Heus transitioned its factories from local systems to Dynamics 365 Finance and Operations. Starting from its operation in Vietnam in just less than a year, De Heus became well-equipped to replace the system and run its operations on Dynamics 365 Finance and Operations, allowing quicker interactions with the customers. “Our customers expect faster information and efficient services—we need to be prepared for that. They want to know the status of their sales orders, the inventory levels, and whether we still have stock available. If we don’t meet customers’ expectations, they will go to our competitors,” shares Roomer.

Part of maintaining that efficiency is accommodating to customers’ choice of communication channels. “Customers use various communication tools like WhatsApp and phone and that’s why it’s crucial for us to be able to integrate several platforms to allow functionality and speed,” says Roomer.

Using data to drive innovation together

Having real-time data has also provided De Heus with the flexibility and knowledge to make informed decisions. “Using Power BI for management and operational reporting, our directors and team members can have productive discussions and decide how best to run daily operations,” says Ma Van Poc, IT Director of De Heus Asia. The data collected also serve to spur innovation at De Heus and in the meat industry, as the company collaborates with the wider community. Roomer shares, “We are part of a value chain—we work with commodity providers, genetics providers, abattoirs, and retailers. Through sharing data between different stakeholders in the value chain we can make meat production more efficient. Partnering with universities and external stakeholders allows us to innovate. The key is not just data collection but deriving value from that data through cooperation.”

With a holistic platform, De Heus has brought its factories and partners together. “Microsoft’s solutions offer scalability because they are available globally,” shares Roomer. “We work with local partners, and it’s beneficial to see them collaborate. Implementing a global template allows various partners to understand their roles and responsibilities to ensure customer success,” says Poc. “Operating on one platform makes standardizing and optimizing processes a lot easier, which consequently helps us better focus on our objectives.”

Attaining operational excellence

Thanks to better overview and control over operations, De Heus’ employees are able to spread their efforts from operations to working on project boards as well. “We can invest more in developing our team vertically or horizontally, and still observe an increase in their productivity. That leads to a higher motivation on their part to innovate with us,” says Poc.

De Heus has also seen significant time savings in its ERP implementation projects. “It used to take us between half a year and a year to accomplish those projects. With the new system now, we’re able to get that done in about a few months,” shares Poc.

By leveraging Microsoft training materials and support, the team at De Heus was able to quickly adapt to the new system. “We gained a lot of technical expertise from Microsoft that helped us push forward. For example, we found that cost-price calculations could vary. In this, Microsoft helped us figure out if their system could support the calculation methods we needed,” says Poc. “And whenever we encountered technical issues during our global implementations, we received prompt support from the Microsoft technical team.”

More security, less effort

VUS (Vietnam USA Society English Training Services Center) underwent a complete digital transformation to combat a drastic decline in student numbers due to COVID-19. Working with multiple implementation partners, the school turned to the cloud to create an AI-driven, connected, collaborative solution. It combined Microsoft 365, Azure, and Dynamics 365 to build secure, streamlined, and scalable operations. With new tools, the center has reinvented its learning environment for today’s students.

“The pandemic would’ve been a hard time for us without Microsoft,” begins Nguyen Phuoc Tan, IT Director at VUS (Vietnam USA Society English Training Services Center).

A leading English school in the country, VUS has 43 centers around Vietnam, all of which went 100% online when the COVID-19 pandemic hit. Fortunately, the school has been using Microsoft 365 for Education for its nearly 1400 employees even before the pandemic. The challenges of the new normal highlighted the need for VUS to adopt modern cloud solutions. Working with multiple Microsoft partners, VUS enhanced its existing Microsoft 365 solution with the Azure Cloud and Dynamics 365 Finance and Operations (F&O) at all locations. The result is an inter-connected, harmonious cloud-based IT system enabling VUS to better support teachers and students.

A scalable, interconnected ecosystem

For the learning center, an ecosystem that enabled scalability was critical. “With COVID, our student numbers fluctuated, but IT costs would stay the same. We needed to scale up or scale down our infrastructure very easily,” explains Tan. To manage these fluctuations, the first logical step was to migrate from its existing on-premise platform to Azure. “Now we have all our IT infrastructure on subscription so we can scope how many users are within our system and just reduce our infrastructure requirements easily,” he adds.

VUS then upgraded its legacy systems and processes for finance and accounting. Previously, payroll was done via spreadsheets. Purchasing and budget management were equally tedious, relying on manual paperwork. Because data was not centralized, there was no way for the two systems to communicate with each other, which made expense forecasting and approvals much more challenging.

These financial reporting issues were resolved when the school switched to Dynamics 365 F&O. “Now, we can easily input and view sell orders, purchase orders, and invoices,” begins Tan. “The finance department uses the platform to submit all our financial data. Everything is stored in one place. And at the end of the month, when the accounting and finance read the report, they’re going to see the whole picture about the company’s financial state.”

Dynamics 365 doesn’t just support the finance and accounting teams; it also helps the sales team manage opportunities. “For the sales team, after we input the lead, they can look up information very quickly and engage immediately with the prospects,” Tan adds.

Harnessing the power of data

Another benefit of working with cloud-based solutions is that VUS’ data is consolidated throughout the system. Previously, only one team was in charge of data input. The purchasing team would create a purchase order and later an invoice, then they send the information for accounting to log into the system. Essentially, two sets of people needed to punch in the same numbers, but only one gets recorded onto the platform. “On the new system, the workload can be shared among different teams. We can collaborate and cross-check for data accuracy,” shares Tan.

All that data is now gathered at an Azure Data Warehouse and brought to life with seamlessly integrated Power BI dashboards embedded within Dynamics 365 F&O. “If a user needs data visualization, they can use the Power BI editor to create a dashboard very quickly,” Tan explains. The school leverages the advanced AI-driven analytics of Power BI reporting to guide business intelligence. “With Dynamics 365 Finance and Operations, we have greater data accuracy and data consistency. We have the correct data to make decisions.”

Creating cross-platform connectivity

The final step in the transformation is streamlining the learning center’s operations by automating processes via Power Apps. Utilizing Power Apps is the key strategy in the company’s plan to upgrade its core-edu system into a leaner, more efficient platform. With Power Apps, VUS can soon ask machines to handle class scheduling and the assigning of students to teachers.

Thanks to the new tools, VUS can develop and deploy apps faster and more efficiently. This is a far cry from the previous way of doing things. “With the legacy system, when we needed to develop a custom solution, our team took two to three weeks to analyze the requirement, refine it, create a mock version, review, and finalize it. With Power Apps on Azure, we do a mock-up very quickly with drag-and-drop low code development, show it to the user, and they can give their feedback directly on the system. We then update, test, and go live. The time for the development of our apps has reduced by 50 percent,” says Tan.

Empowering educators with Microsoft

For Tan, Microsoft was the most obvious choice for this digital transformation, partly because of how well Microsoft’s cloud solutions work harmoniously together. “Azure is one of the main reasons we chose Microsoft. It creates the most beneficial ecosystem for us. It’s easy to integrate, and makes learning new things on the Microsoft platform easy,” he shares. “User engagement has also been great, as employees are already familiar with many Microsoft tools. Azure Active Directory hosts all the teacher accounts, making access seamless and straightforward. And when there is a need for assistance, Microsoft offers educational support.”

The benefit of Microsoft’s educator platform doesn’t stop with just VUS and its teachers. It’s helped change the student experience. Five years ago, the center was analog; students worked on paper. Today, it’s a streamlined central system with everything stored in the cloud securely. “Microsoft doesn’t just enable us to collaborate using third-party tools to support learning. It provides us with tools to have follow-up communication and data protection,” explains Tan. “If a student loses their device, we can disable the account from Microsoft and all their data will be protected but they won’t lose access to their data.”

Over the next few months, VUS will work on cybersecurity and harnessing Microsoft Enterprise Mobility + Security (EMS) to offer mobility to its employees. It will be increasing the data protection with Azure Rights Management and enabling teachers to safely access their work on their personal devices with Microsoft Intune. “Data protection is very important. How we protect our system, our student data and teacher data is the focus for next year,” concludes Tan.

As a Denmark-based furniture manufacturer with a factory in Vietnam, we provide in-door products to our global customers. Our goals are to provide outstanding service and impeccable products with fast response to our customers’ needs. We had challenges to efficiently operate in manufacturing business with global materials sourcing while we mostly based on a decentralized and in-silo information systems within our organization. Dynamics 365 Finance & Operation (D365FO) as a completely integrated and a single-source of truth seamlessly helps us deal with such challenges and consequently satisfy our customers.

Customer challenges

CoreOne is a privately held Danish company (established in 2008) with a factory (Response Vietnam Co. Ltd.) in Vietnam. It manufactures and provides in-door furniture to leading furniture retailers around the globe.

Its business goals are trading seamlessly and digitally transforming business.

Key challenges:

– How to optimize our production operation by  better managing material resource planning (MRP) and production costing to response to our customers’ needs on time?

– How to manage and maintain industry compliance and traceability?

Votiva’s vertical industry services

Mostly 13 years of Dynamics implementation experience in furniture manufacturing in Vietnam together powerful D365FO solution, Votiva provided the industry best practices to help solve their business challenges.

Votiva’s vertical implementation service helps our client significantly and efficiently improve their operation processes across their sales teams from overseas to production and operation teams in Vietnam. It helps them seamlessly manage their materials sourcing and production planning in prompt response to their customer’s requirements.

It helps the management manage their operation costs more accurately and quality control better. More importantly, it ensures their business to be compliant with the industry requirements.

Customer Benefit

The D365FO system obviously provides management visibility of how business operates from customer engagement in sales processes to material resource planning (MRP) to production plan to ensure on-time delivery of quality products and services to the customers. It also helps improve our consistent communication within our team in multiple locations with our partners and customers. More importantly, management is able to make right and on-time business decisions upon a reliable, real-time system as a single-source of truth.

Explore how AI-powered agents built with Microsoft Copilot Studio are reshaping business automation, making it more adaptive, intelligent, and scalable. 

In this visual guide, you’ll see how agents can: 

✔ Replace static rules with responsive, real-time automation 

✔ Use generative AI to extract insights and adapt on the fly 

✔ Connect people, processes, and systems with precision 

✔ Start small and scale to enterprise-wide orchestration 

💡 From document processing to cross-system integration, this infographic shows what’s possible when automation meets AI. 

Explore our lastest infographic. Fill the form to download

Over the past few years, manufacturers have been facing several challenges, including a weak economy, labour shortages, and supply chain and distribution disruptions. Manufacturing leaders have been working hard to improve their operations. However, their legacy technology systems have been limiting these efforts.

Join the manufacturing experts from Yokogawa Votiva Solutions (YVS) and Microsoft in this invite-only event to explore how you can modernize your ERP to streamline operations and supply chain, make informed financial decisions faster, and create a connected system for end-to-end visibility.

This event promises enlightening discussions, networking opportunities with manufacturing leaders, and a peek into AI and low code-enabled innovations are shaping the industry.

What we will cover:

1. Key trends in the manufacturing industry and how AI and automation are defining a new charter for its leaders
2. Microsoft’s vision for its suite of applications for manufacturing operations, including Copilot and Power Platform
3. How  Yokogawa Votiva Solutions  (YVS) is enabling manufacturers to leverage these capabilities and deliver on their key use cases
4. Peer perspectives on ongoing initiatives and future strategies for driving transformation

“Unlocking Manufacturing Operational Transformation with Dynamics 365 and Power Platform” Event

Date: May 07, 2025
Time: 01:30 PM – 05:00 PM (Bangkok time)
Location: Microsoft Thailand, Tower 4, One Bangkok 35th floor, Unit 3501-3507 and 3512-3514 195 Witthayu Rd, Lumphini, Pathum Wan, Bangkok 10330, Thailand.

If you have any questions, please contact us directly on: supamon@votivasoft.com

Don’t miss out this complimentary event! 

REGISTER NOW >

 Or scan the QR Code below for register:

Please note: the agenda is provisional and may be subject to change

Dear Valued Customers and Partners,

In observance of Vietnam’s Independence Day, our offices will be closed from September 1–2, 2025 and will resume normal operations on September 3, 2025.

We sincerely appreciate your understanding, and on this meaningful occasion, we wish you a joyful holiday filled with happiness, peace, and celebration with your loved ones.

Warm Regards,

The Management & Staff of Yokogawa Votiva Solutions

🎉Today marks a significant milestone for Yokogawa Votiva Solutions — 18 incredible years of delivering cutting-edge solutions, driving digital transformation, and building lasting partnerships across industries.
🎉From our humble beginnings to becoming a trusted name in enterprise solutions, this journey has been made possible by the unwavering support of our clients, the dedication of our talented team, and the strength of our global community.

💡 18 years of innovation
🤝 18 years of collaboration
🌍 18 years of impact

🎉As we look to the future, we remain committed to pushing boundaries, embracing new technologies, and creating value for our customers every step of the way.
Thank you for being part of our journey. Here’s to many more years of success together! 🥂

Dear Valued Partners and Customers,

In celebration of the 50th Reunification Day of Vietnam and International Labour Day, Yokogawa Votiva Solutions will be observing the following holidays:

• Vietnam’s Reunification Day: Wednesday, 30 April 2025
• International Labour Day: Thursday, 1 May 2025

Our office will be closed on these dates and will resume normal business operations on Friday, 2 May 2025.

We extend our heartfelt wishes for a joyous and safe holiday season. Thank you for your continued support and understanding.

Warm regards,

Yokogawa Votiva Solutions Team

As a UK-based professional services to provide auditing, tax and business consultancy services to local and multination clients.

Our objectives are to deliver the Power of Being Understood to our clients, colleagues and communities. In addition, we aim to build strong, collaborative and lasting relationships with all our stakeholders to our clients’ needs.

We had challenges to efficiently collaborate within our different service teams and the clients while we mostly based on a decentralized and in-silo information systems within the organization.

Dynamics 365 Customer Engagement (D365CE) as a single-source of truth seamlessly helps us deal with such challenges and consequently satisfy our stakeholders and customers.